Frequently Asked Questions
Please read the FAQs below before calling or sending us a message.
We charge a flat rate of €7.50 per order for delivery within the Republic of Ireland.
We accept payments using VISA Debit/Credit Cards, MasterCard and PayPal accounts.
Occasionally, there may be delays within the An Post postal system or with our delivery partners. Although delays are rare, please allow 3-5 days for your order to arrive, particularly during the peak periods around Christmas, New Year and Bank Holidays.
If you do not receive your goods within 5 working days, please call us on 085 710 4161.
All payment processing is handled securely by PayPal.
Please see our secure payments page from more details about PayPal.
Never send your bank or credit card details by email. Please note that email is not encrypted and is not considered a secure means of transmitting credit card numbers. We will never, ever ask for sensitive information via email.
We will email you an invoice once your order has shipped.