Frequently Asked Questions

Please read the FAQs below before calling or sending us a message.

What are the delivery charges for orders from the online shop?

We charge a flat rate of €7.50 per order for delivery within the Republic of Ireland.

Which payment methods are accepted in the online shop?

We accept payments using VISA Debit/Credit Cards, MasterCard and PayPal accounts.

How long will delivery take?

Occasionally, there may be delays within the An Post postal system or with our delivery partners. Although delays are rare, please allow 3-5 days for your order to arrive, particularly during the peak periods around Christmas, New Year and Bank Holidays.

If you do not receive your goods within 5 working days, please call us on 085 710 4161.

How secure is shopping in the online shop? Is my data protected?

All payment processing is handled securely by PayPal.

Please see our secure payments page from more details about PayPal.

Never send your bank or credit card details by email. Please note that email is not encrypted and is not considered a secure means of transmitting credit card numbers. We will never, ever ask for sensitive information via email.

Do I receive an invoice for my order?

We will email you an invoice once your order has shipped.